- Item Type: Pets Accessories
- Material: PP+Metal
- Size: 36 x 28.5 x 3 cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (20)
4 Stars (4)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Sep 2019 06:19
Cool but light Cat this moves after kaflach
18 Sep 2019 07:50
Everything is fine. I advise
9 Sep 2019 10:36
Took but arrived
2 Sep 2019 14:24
2 Sep 2019 07:50
Ordered 24.07.19, the store sent 28.07.19, 16 days the parcel was at the customs office in novosibirsk, then left for yekaterinburg and only after that got to chelyabinsk, 2.09.19. Draw conclusions yourself.
|María Mercedes Hidalgo||
31 Jul 2019 05:33
The product i don't know how it is but the store is good
31 Jul 2019 00:15
The parcel came relatively quickly. Tracked. Came in whole. My cats liked it. I recommend.
9 Jul 2019 00:59
Nice arch, my cat loves it.
20 Jun 2019 04:35
Our feedback. The cat liked it, but peeled off the coating of the kittens in two places.
10 May 2019 22:23
The cat has not yet understood what this is for.
9 May 2019 00:57
Arch is good, but our cat did not appreciate it
7 May 2019 05:08
The goods came on time. The brush is a little wrinkled, but it's not critical.
7 May 2019 01:02
Goods as described. Unfortunately, the parcel arrived 100 days after the order.
4 May 2019 03:19
Ordered February 19th 2019, delivered May 30th 2019. We will see if our cat like it.
3 May 2019 09:19
Very beautiful Thank you very much
27 Apr 2019 22:30
23 Apr 2019 12:50
To the moscow region 45 days. Arch garlic and scratching post is very cool! Cat mint put the store, thank you!
23 Apr 2019 01:57
12 Apr 2019 07:33
My cat loves it, the only catch is that it weighs very little and moves; it'll have to be nailed to something heavier.
9 Apr 2019 11:25
Delivery month, packed well. And plastic, light and staggering, had to install on a new one. Stand.
8 Apr 2019 06:32
It's okay. A separate gratitude to the store for the bag with cat's mint. The cat was pleased.
6 Apr 2019 10:49
Great! I'm happy
6 Apr 2019 05:42
All super, thank you)
1 Apr 2019 09:26
Matches. Not yet collected for the cat
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